BREAKING: Chase customers report missing or added funds

Chase Bank customers reported missing or added funds to their accounts Sunday morning, with some app outages, but it appears the problem has been resolved.

Chase had not made a statement as of 8:55 a.m.

This affected some Georgia customers, too.

Currently #ChaseBank is trending because users are reporting missing/added funds to their accounts, with some app outages.

— (@elenochle)Jun 28 2020

Some Chase customers said it appears the problem has been resolved.

@Chase thank you for working quickly to correct our accounts. I also hope you all know that the affected customers should receive an explanation as to how this happened and what actions #ChaseBank will take to prevent this from happening in the future.

— tamara (@tguinyard) June 28, 2020

Guys, i think the issue has been fixed. Check your account again. #chasebank

— Nikki_Rivera_ (@LNikki_Rivera) June 28, 2020

To those wondering about #ChaseBank, all my money is back, to the cent, and hopefully we get an explanation soon.

— MichelleBme (@maeve_43) June 28, 2020

Earlier Sunday, Chase said parts of its app weren’t available, and it advised customers to try again later.

A Chase customer reported their app was down, and they were missing money and had no recent transactions.

The New York Police Department issued some advice for customers about a potential phishing scam. NYPD said Chase was experiencing technical difficulties.

Earlier Sunday, Chase customers shared their reactions on Twitter.

Why am I waking up to news that Chase bank has been hacked??? My anxiety cannot manage this. #chasebank

— sigh (@thefamedone) June 28, 2020

#chasebank i checked my account n it didn’t add up then i saw this trending n now i’m scared 😳

— julie ♡ (@juliealexhdz) June 28, 2020

@ChaseSupport Hello, I just checked my savings balance and it should be like $600 but it says $124. There is no way I spent like $500 in one day and NOTHING hit my account according to the transaction record. It shows $124 in present and available. I had $600 yesterday. Why?

— Jamey Bryce (@jybryce) June 28, 2020

all your money is FDIC insured up to (i think) either $250k so don’t stress y’all #chasebank

— wldflwr🌻 (@wldflwr_) June 28, 2020

@Chase what is going on with the errors on so many accounts? What’s the timeline for having it corrected?It would have been nice to receive an email/text regarding the matter! Or a social media post from you before account hldrs #ChaseBank #CustomerService

— Rozway (@MissRo23) June 28, 2020

This is a developing story. Please check back at AJC.com throughout the day for updates.

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